Tenant Handbook

Courtesy Staff

The courtesy desk, which is located at the top of the escalators on the Gallery Level, is monitored 24 hours a day. Courtesy Staff can be reached by calling 614-461-5881.

The courtesy staff’s role is to monitor and assist with access control of the main lobbies and all common areas. Individual tenants are responsible for the security of their respective areas. However, feel free to call the courtesy staff for assistance at any time. The courtesy staff is not armed and is only intended to provide information, assist with access control, and deter crime. The Columbus Police Department enforces local laws and should be contacted along with the property management office if situations arise which exceed the responsibility of the courtesy staff.